At Vedicfeed, we prioritize our customer’s satisfaction and strive to provide high-quality services. However, we understand that there may be situations where you need to cancel an order or request a refund. To ensure a smooth and fair process, we have outlined our Cancellation and Refund Policy below.
Please take a moment to familiarize yourself with the terms to better understand our practices and your rights as a valued customer.
Delivery, Cancellation, and Refund
- No Refunds for Placed Orders: No refund will be processed for any orders that have been placed. Users are advised to be certain of their order before completing the transaction.
- Technical Delays: In case of technical delays or glitches during the processing of requests or report generation, a refund will be provided within 2 business days.
- Incorrect Information: No refund will be processed if incorrect information is provided by the user. To request changes in the provided information, contact customer care within 1 hour of service execution.
- Service Expectations: Products and services offered are not meant to replace philosophical, emotional, or medical treatments. Users are advised to exercise discretion, and no refunds will be issued based on the grounds of service expectations.
- Deductions for Refunds: Refunds, if any, will be processed after deducting transaction charges, shipping/courier fees, customs duties, and any other applicable charges.
- Server-related Issues: If experiencing server-related issues, check your bank account before initiating a new transaction. Multiple payments against the same order will be refunded in full without deductions.
- Order Cancellation: The website reserves the right to refuse or cancel any order for any reason. If an order is canceled after payment, the amount paid will be refunded.
We appreciate your understanding and cooperation in adhering to our Cancellation and Refund Policy. Our primary goal is to ensure a seamless and satisfying experience for our customers while maintaining fairness and transparency.
Shipping and Delivery:
As we provide online services, no physical shipping is involved. Customers will receive their astrology reports in the form of email or text within 24 hours after the order is placed. Our goal is to ensure prompt delivery and customer satisfaction with our services.
If you have any questions or concerns about this policy, please feel free to contact our team. Thank you for choosing Vedicfeed for your Vedic Astrology services. We are committed to providing you with exceptional service and support.
Last Revised: 20-04-2023